wandlebook.co.uk terms and conditions


By using this website "wandlebook.co.uk" you agree to be bound by the following terms and conditions:

Ordering from the wandlebook.co.uk shop
Postage and dispatch
Missing items / returning items
Payment options
Data protection
Limitation of liability
Governing Law
Modification of terms and conditions


Ordering from the wandlebook.co.uk shop

• Incorrect addresses - wandlebook.co.uk will not be held responsible for missing items if you have made an error with your delivery address.


Please note: We, wandlebook.co.uk, hold the right to cancel your order at any time for reasons which may or may not be disclosed.


Postage and dispatch

• Carriage charges, where stated, are for the UK.
• If you are ordering from outside the UK we will notify you of the correct postage which must be paid before despatch. We regret we cannot accept returns from non-UK addresses.
• UK deliveries are made using Royal Mail 1st Class Delivery Service, Royal Mail 2nd Class Delivery Service or Royal Mail Standard Parcels Service.
• We endeavour to deliver all items within 4-6 working days of payment. All dispatch and delivery times given are estimates, and we can give no guarantees on exact delivery times.
• All orders placed after 11am will not be processed until the following working day.
• Our normal working days are Monday to Friday, non inclusive of UK Bank Holidays.


Missing items / returning items

If your items are missing, faulty or not as described, the following will apply to you...

• You must notify us of any missing items within 14 days.
• You must notify us of any 'wrongly received items' or 'unwanted items' within 7 days.
• If your item has been mis-described and you wish to return it, you may do so but we must be notified within 7 days so that we can do this for you.
• We cover all return postage (up to Royal Mail 2nd Class or Standard Parcel postage) for 'Faulty' or 'mis-described' items, but will not cover your return costs for unwanted items.


Payment options

All payments are processed by Paypal Secure Payments. You do not need a Paypal account - Paypal accept and process all the major credit and debit cards.

Visa Mastercard paypal top-up amex switch solo delta electron

PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with Wandlebook .


Data protection

• We will never distribute any of your information to third party sites.


Limitation of liability

• Except as specifically stated on this site, neither Wandlebook nor any of its representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Governing law

• All purchases from the site are subject to English Law.


Modification of terms and conditions

• Wandlebook reserves the right to modify these terms and conditions at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the wandlebook.co.uk website.


End of Terms and Conditions